Hotel platform

Property operations plus in-room dining

Property operations plus in-room dining. Food charges roll into the stay bill.

Complete details

Every capability included for hotel.

  • Front desk

    room grid, occupancy, today’s arrivals and departures, and walk-in check-in.

  • Reservations

    future stays, including multi-room groups, with optional advance payment.

  • Rooms and room QR

    floors, room types, nightly rates, and a QR code per room for room service.

  • Room service

    checked-in guests scan the room code, order from the dining menu, and track the ticket.

  • Stay billing

    room nights, room-service orders, extras (minibar, laundry), taxes, minus advances, with a receipt at checkout.

  • Stay changes

    extend a stay, transfer a room, or add rooms to a group stay.

  • Housekeeping

    tasks by room and type, including a clean created at checkout.

  • Guest history

    search past stays.

  • Reservation forecast

    upcoming occupancy.

  • Property inventory

    linen, amenities, and furniture.

  • In-room dining setup

    menus, dining charges, and kitchen stock, separate from room taxes.

  • Deals and guest reviews

    promotions and feedback on dining orders.

  • Analytics

    property performance.

  • Team and payroll

    front desk, housekeeping, and kitchen.

  • Hotel settings

    check-in and check-out times, currency, logo, and reservation-card terms.

  • Instant notifications

    the team is alerted as soon as a room-service order is placed or its status changes.

  • Audit log

    a record of staff changes.

How it works

Staff run the stay. Checked-in guests order room service, and food rolls into the stay bill.

  • 1

    Check in

    Front desk books the stay, takes walk-ins, and checks the guest into the room.

  • 2

    Scan

    A checked-in guest scans the room QR and opens room service in the browser.

  • 3

    Order

    They order from the dining menu and track the ticket from the kitchen to the room.

  • 4

    Checkout

    Room nights, room service, extras, and taxes settle on one stay bill, with a receipt at checkout.

  • 5

    Review

    Guests rate the dining order, and past stays stay on file at the front desk.

Built for every role on your team

Owners, admins, front desk, housekeeping, and kitchen each get the tools for their shift.

Owner

  • Properties, billing, team invites, and every module
  • Hotel settings, room taxes, and dining charges
  • Occupancy, stay revenue, and the audit log
  • Subscription and account settings

Admin

  • One property day to day: rooms, rates, and inventory
  • Reservations, stay changes, and guest history
  • Housekeeping oversight and team passwords

Front desk

  • Check-in, walk-ins, and today’s arrivals and departures
  • Reservations and guest history
  • Room-service orders as they are placed

Housekeeping

  • Room tasks by type, including the clean created at checkout
  • Update each room as the work moves through the list

Kitchen

  • Room-service tickets from the kitchen to the room
  • Dining orders for guests who are checked in

Built for multi-location operations

EZDineIn is designed for hospitality businesses with more than one location or property.

  • One dashboard to manage all branches, venues, or properties
  • Shared or per-location menus, services, and pricing
  • Orders and analytics scoped by location for comparison and reporting
  • Consistent guest experience and branding across locations

Security & reliability

Your data and payments are protected with industry-leading security.

  • Data encrypted in transit and at rest
  • Redundant infrastructure and uptime targets for availability
  • Regular backups and recovery procedures
  • Security-ready architecture for access control and operational history

Frequently asked questions

Everything you need to know about the EZDineIn platform.

EZDineIn is an all-in-one hospitality operations platform for restaurants, hotels, and marquees. It connects QR ordering, POS, front desk and room service, hall bookings with invoices, inventory, billing, templates, analytics, audit logs, and subscription management in one platform.
Yes. Dedicated workflows for restaurant QR + kitchen + POS, hotel front desk and checked-in room QR dining, and marquee booking-first venue management (public pages, halls, invoices, and ops modules by plan).
Yes. Restaurants track kitchen and food-and-beverage stock. Hotels track linen, amenities, and furniture. Marquees track food stock, venue stock, cash float, expenses, and vendors.
Restaurants settle at the table or the counter, with cash, card, receipts, and online guest payments when connected. Hotels roll room nights, room service, extras, and taxes into the stay bill, minus advances. Marquees confirm with a banquet invoice that shows advance and balance due.
No. Staff manage hotel reservations and walk-ins. Guests do not book rooms online like Booking.com. Room QR room service only works for checked-in guests.
Yes. Front desk, floors and rooms, housekeeping, stay bills, and room QR dining for checked-in guests — food charges roll into the stay bill at checkout.
EZDineIn is built multi-tenant from the ground up. One dashboard lets you manage menus, inventory, services, and settings per location or shared across sites. Orders, stock, and analytics are scoped by branch, property, or venue.
No. Restaurant guests scan a table QR; hotel guests scan a room QR after check-in; marquee guests open your public venue page — all in the browser, no app download.

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